What do we do?
After some research, we have found that WhatsApp is gradually becoming a very interesting business communication channel. Companies like Salesforce have already introduced the possibility of creating conversation chains through their CRMs (Customer Relationship Manager). This led us to think that WhatsApp could offer an incredible amount of additional functionalities which are not natively integrated in the application. Therefore, we have developed a software capable of maximizing these possibilities by transforming a basic messaging service into a powerful digital communication and marketing tool while creating new user experiences.
Some exciting advantages
- Be sure to connact with all your customers
- Offer new selling points
- Improve customers communication satisfaction
- Analyze customers communications
Some brand new features
- Perzonalized commuication with customers
- Automated payments through WhatsApp
- Automation of different processes
- Integration of Catalouge, pre-select buttons and much more
Which are the main features?
Automated responses
WhatsApp eCommerce
Compatible with external software
Collection of data
Software
What is it?
At Intralink we have developed an software applicattion that, after being linked to a WhatsApp Business account, will allow you to integrate a wide variety of automatic functions according to yoor specific needs. Some of these additional possibilities could be: register reservations, provide satisfaction surveys, send documents (pdf or jpg), collect a series of data for commercial purposes, among others. This will ensure a new communication channel with impeccable customer service and extensive data collection. Get closer to your customers as never before.
Why should I add this service to my business?
Digital communication is nowadays one of the most used business interactions channels around the globe. However, consumer habits change over time. A few years ago people used email as a professional communication channel. Today instant messaging applications have become the new system of interpersonal communication on a private level, but we have no doubt that it will also do so in the commercial sector. At Intralink we work to help companies implement instant messaging applications in their businesses. Becoming the leaders of the new form of digital comercial communication.
Team
Who are we?
Nicolas Bianco
Patrick Benito
F.A.Q.
Frequently Asked Questions
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What is WhatsApp automation marketing?
WhatsApp is more than just run-of-the-mill messaging app. Brands can leverage the WhatsApp API, WhatsApp Business app, and chatbots to automate entire conversations and message flows. Some of the marketing automation features available with WhatsApp include: Automated message flows, Automated sales process and Proactive messaging.
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Why should you use WhatsApp for marketing?
WhatsApp offers several ways to communicate with your customers beyond texting. Companies can send customer communications including shipping updates, appointment reminders, order notifications, tickets or boarding passes, products demos, surveys, and support messages, and more, all through WhatsApp. WhatsApp delivers messages instantly worldwide, and thanks to its end-to-end encryption, is a secure platform.
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How can I use Intralink to personalize my customers experince? what options are there?
Intralink's tool is fully customizable and can be integrated into any type of activity, whether it is to improve the experience of your customers, employees or suppliers.
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Does data collection done in a safe manner?
The data collection is stored on servers outsourced by our entity. These comply with each of the data privacy and security regulations. Our clients will have unlimited access to each of them.
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How much does the software cost?
Our service offers a 30-day trial with its respective pilot program. After the end of the trial period, a monthly fee will be paid, previously agreed with the client. The price of the program will vary depending on the needs of each client and the complexity of its integration in the activity.
Questions? Contact Us